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ZIMAX TECHNOLOGY SHIPPING POLICY

At ZIMAX TECHNOLOGY, we are committed to providing fast and reliable shipping for all our customers. Our shipping policy ensures that you receive your orders quickly and in excellent condition. Please read the following details carefully to understand our shipping process.

1. Shipping Methods & Delivery Time

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 3-5 business days.
  • Expedited Shipping: Delivery within 1-3 business days.
  • Same-Day Shipping For Orders Placed Before 3.00P.M: Available for in-stock items in select locations.

All shipping times are estimates and may vary depending on the destination and availability of products.

2. Shipping Charges

  • Free Shipping: Available for orders over [RM1500] within Peninsular Malaysia.
  • Standard Shipping Charges: Depend on Weight of the item
  • Expedited Shipping Charges: Calculated at checkout based on the shipping destination.

Note: Shipping charges may vary based on the size, weight, and destination of the order.

3. Processing Time

  • Orders are typically processed within 1-2 business days of receiving payment.
  • Orders placed after 3.00P.M will be processed the following business day.
  • Orders placed on weekends or holidays will be processed on the next business day.

4. Order Tracking

Once your order has shipped, you will receive a notification from our sales team, including the invoice and tracking number for your convenience

5. Damaged or Lost Shipments

  • Damaged Items: If your package arrives damaged, please contact our customer service team at Zimaxtechnology@ gmail.com or contact one of our sales team within 3 days of receiving your order. We may request photos of the damaged items to help resolve the issue.
  • Lost Shipments: If your order has not arrived within the estimated delivery time, please contact us. We will work with the carrier to resolve the issue and ensure that you receive your order.

6. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. ZIMAX TECHNOLOGY is not responsible for delays or delivery issues resulting from incorrect or incomplete addresses. If you realize there is an error in the shipping address after placing your order, please contact us immediately at to make any necessary corrections.

7. Order Modifications & Cancellations

Once your order has been shipped, we are unable to modify or cancel it.

8. Shipping Restrictions

For certain products, there may be shipping restrictions due to size, weight, or safety regulations. We will notify you if any of the items in your order cannot be shipped.

9. Customer Service

For any questions regarding shipping, please feel free to contact our customer support team at:

  • Email: Zimaxtechnology@gmail.com
  • Business Hours: Monday to Friday, 10:00 AM to 6:00 PM.

We’re happy to assist you!